Refund & Digital Delivery Policy
REFUND & DIGITAL DELIVERY POLICY
Ground Zero Systems — The 985 LLC
Digital Products — All Sales Final
All products sold by Ground Zero Systems are digital products delivered electronically. Due to the instant-access nature of digital downloads, all sales are final and non-refundable once the download link has been issued.
By completing your purchase, you acknowledge and agree that:
- You are purchasing a digital product with immediate access
- No physical product will be shipped
- Refunds will not be issued after the download link has been delivered
Delivery
After your purchase is confirmed, you will receive an email containing your download link. Delivery is instant in most cases. If you do not receive your download link within 15 minutes of purchase, check your spam or junk folder before contacting support.
Delivery Issues
If you experience any of the following, contact support within 48 hours of purchase:
- Download link not received
- Link expired or not working
- File will not open or is corrupted
To resolve a delivery issue, email the985official@gmail.com with:
- Your name
- Order number
- Email address used at checkout
- Description of the issue
We will resolve all verified delivery issues promptly.
Exceptions
Refunds will only be considered in cases of duplicate charges or verified technical failure on our end that cannot be resolved. All refund decisions are made at the sole discretion of Ground Zero Systems / The 985 LLC.
Contact
Ground Zero Systems is operated by The 985 LLC.
Support: shane.cureton1@gmail.com
Response time: 24–48 hours.
Chaos compounds. Structure interrupts it.